Importing surveys into Delve is quick and straightforward. This guide will walk you through preparing, uploading, and reviewing your survey data using a simple drag-and-drop process.
How to Upload a Survey in Delve
Uploading a survey in Delve is a simple process that allows you to import responses quickly and efficiently. Follow these steps to add a survey by importing a CSV file:
Step 1: Prepare Your CSV File
Delve is designed to work with CSV files where each row represents a participant's responses, and each column corresponds to a survey question.
First Column: Use the first column for participant names or IDs. This helps keep responses organized and identifiable.
Headers: Ensure the first row contains the names of your survey questions.
Clean Up: Remove any unnecessary columns to streamline your data for upload.
This setup ensures your survey is ready for smooth processing in Delve.
Step 2: Drag and Drop Your CSV File
Navigate to the Surveys section in Delve.
Drag your prepared CSV file into the upload area or click to browse and select the file.
Step 3: Wait for the Upload to Complete
Once you upload the CSV, Delve will process it automatically. You’ll see a loading indicator that says, “Uploading CSV...”.
This step may take a few moments depending on the size of your file.
Step 4: Review Your Survey
After the upload is complete, you'll arrive at the Tabular View of your survey, where all responses are displayed in a table format. From here, you can start coding your data:
View Individual Responses: Click on a participant's name to see just their responses. You can code directly on this page, focusing on one participant at a time.
Explore Question Responses: Click on any answer to open the "Question Page," which shows all participant responses to that specific question. You can code responses collectively on this page for deeper insights.
This structured approach helps you organize and analyze your survey data effectively in Delve.
That's it! Your survey is now uploaded and ready for analysis in Delve. If you encounter any issues during the upload process, feel free to contact our support team for assistance.
Troubleshooting FAQ
Why am I getting an "Invalid byte sequence in UTF-8" error when uploading my survey?
This error occurs when your survey CSV file is not saved in UTF-8 encoding. Excel particularly often uses different encoding formats by default when exporting survey data. To fix this encoding issue for your survey:
Open your survey CSV file in Microsoft Excel
Click File in the top-left corner
Select Save as...
Click the drop-down menu next to File format
Select CSV UTF-8 (Comma delimited) (.csv) from the drop-down menu
Click Save
Note: These instructions may differ slightly depending on your Excel version.